Privacy Policy

1. Who We Are

Romi Cafe Limited ("we", "us") is the data controller for personal data collected through the Romi Perks app. We are committed to protecting your privacy in accordance with UK GDPR and the Data Protection Act 2018.

2. Data We Collect

• Account data: your name and email address when you register.
• Order & payment data: order history and payment details processed securely by Stripe. We do not store full card details on our systems.
• Location data: approximate location to show nearby café notifications (only when you grant permission in your browser).
• Usage data: how you interact with the app (e.g. pages visited, game activity) to improve our services.

3. How We Use Your Data

• To provide and manage your account and orders.
• To operate the loyalty programme, subscriptions, and daily games.
• To send transactional emails (order confirmations, subscription updates).
• To send marketing communications where you have consented.
• To improve and personalise our services.
• To comply with our legal obligations.

4. Legal Basis for Processing

We process your data on the basis of contract performance (to fulfil your orders), legitimate interests (to improve our services), consent (for marketing), and legal obligation (for compliance).

5. Data Sharing

We do not sell your personal data. We share it only with trusted third-party service providers necessary to operate our services, including:

• Stripe – payment processing
• Resend – transactional email delivery

All third parties are bound by data processing agreements and may not use your data for their own purposes.

6. Data Retention

We retain your personal data for as long as your account is active or as required by law. You may request deletion of your account and associated data at any time.

7. Your Rights

Under UK GDPR, you have the right to: access, rectify, erase, restrict, and port your data, as well as to object to processing. To exercise these rights, contact us at hello@romiperks.com. You may also lodge a complaint with the ICO at ico.org.uk.

8. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via the app or email.

10. Contact

For any privacy queries, contact us at hello@romiperks.com.